Cookie Policy

** Version :** [1.0]

This Policy regarding cookies explained module in which platform RomDoc uses cookies and TECHNOLOGY LIKE then When access the website **[www.romdoc.fit](http://www.romdoc.fit)** and services Digital associated .

The policy describes:

* what are cookies; * what types of technologies can we use; * the purposes for which they are used; * who can place these technologies; * their duration; * how you can express or withdraw your choices; * the link between cookies and personal data protection.

This policy should be read in conjunction with the RomDoc Privacy Policy and Terms and Conditions.

The RomDoc platform is operated by:

Legal name: COZUMEL SRL **Legal form:** [SRL] **Unique registration code:** [RO16813867] **Registration number at the Trade Register:** [J05/1783/2004] ** Registered office:** [Str. Dr. Louis Pasteur 38, ap. 31, 410154, Oradea, Bihor county , Romania] **General email:** support@romdoc.fit ; mailto:support@romdoc.fit **Data protection email:** [privacy@romdoc.fit](mailto:privacy@romdoc.fit)

Hereinafter, this entity is referred to as "RomDoc", the "Operator" or "we".

Cookies are small files stored on your computer, phone, tablet or other device used to access a website.

Cookies allow the website to recognize your device or browser and can be used to:

* maintaining an authenticated session; * account protection; * remembering preferences; * how forms work; * fraud prevention; * measuring website usage; * integration of external services.

Cookies are not executable programs and cannot install applications on your device by themselves.

This policy also applies to other technologies that may store or access information on your device, such as:

* local browser storage; * session storage; * device identifiers; * pixels and tags; * SDKs; * identifiers generated by the application; * fraud detection technologies; * similar mechanisms used by integrated providers.

In this policy, the term "cookies" may be used in a general sense to include these technologies, when the context permits.

### 5.1. Own cookies

First-party cookies are placed or controlled by RomDoc or by the providers that operate the Platform infrastructure on our behalf.

These may be used for authentication, security, preferences, and the operation of requested services.

### 5.2. Third-party cookies

Third-party cookies are placed by other organizations whose services are integrated into the Platform.

These may include, depending on the functionalities activated:

* map providers; * payment providers; * authentication services; * analysis services; * security tools; * embedded materials or content.

Third parties may use the information according to their own privacy and cookie policies.

Cookies can be:

### Session cookies

They are stored temporarily and are normally removed when you close your browser or end your session.

### Persistent cookies

They remain on the device for a set period of time or until they are manually deleted.

The exact duration may vary depending on the purpose, browser settings and the provider placing the cookie.

### 7.1. Strictly necessary cookies

These cookies are necessary for the technical and secure functioning of the Platform.

They can be used for:

* user authentication; * session retention; * protecting forms; * prevention of unauthorized access; * sending requests to the server; * traffic balancing; * protection against attacks; * memorization choice regarding cookies; * the functioning of the payment process; * accessing secure areas; * maintaining the coherence of a requested operation.

Strictly necessary cookies are not used for advertising.

Since they are necessary to provide the requested service, they may be used without prior consent, within the limits permitted by law.

Blocking them from your browser may cause your account, schedules, authentication, or other essential functions to not function properly.

### 7.2. Preference and functionality cookies

These cookies allow you to remember options such as:

* selected language; * your preferred city or area; * certain interface settings; * display preferences; * previously made choices; * the state of some navigation elements.

Some preference cookies may be strictly necessary for a functionality expressly requested. Others will only be used in accordance with the law and, if necessary, after obtaining consent.

Disabling them may cause them to revert to default settings.

### 7.3. Analytics and performance cookies

These cookies can help us understand:

* which pages are accessed; * how often a functionality is used; * if errors occur; * how quickly pages load; * how the Platform is used at an aggregate level; * what technical improvements are needed.

When these technologies are not strictly necessary, they will only be activated after consent has been expressed.

RomDoc will not use the analysis data to establish a diagnosis, assess health status or make medical decisions.

**As of last update:** [ROMDOC DOES NOT USE OPTIONAL ANALYSIS COOKIES].

### 7.4. Cookies for external services and embedded content

The platform can integrate external services, such as maps, payment processing, or other interactive components.

These services may receive information such as:

* IP address; * browser type; * device information; * the page accessed; * interactions with the service; * approximate location; * technical identifiers.

If the service is not strictly necessary and uses optional cookies, it will only be loaded after consent, where the law requires it.

### 7.5. Advertising and marketing cookies

Marketing cookies can be used to track activity between sites and to display personalized advertisements.

**As of the last update, RomDoc does not use cookies for behavioral advertising or commercial profiling.**

If this situation changes:

* the policy will be updated; * the cookies in question will be described; * the user will be asked for consent before activation; * refusal will not prevent access to essential functions of the Platform.

The list should be updated based on a technical check carried out in the production environment.

| Name | Provider | Category | Purpose | Duration | Type |

| [SESSION COOKIE NAME] | RomDoc/Supabase | Strictly Necessary | Authentication and Session Maintenance | [DURATION] | Own | | [SECURITY COOKIE NAME] | RomDoc | Strictly Necessary | Security and Abuse Prevention | [DURATION] | [OWN/THIRD PARTY] | | [LANGUAGE PREFERENCE NAME] | RomDoc | Preferences | Remember selected language | [DURATION] | Own | | [CONSENT COOKIE NAME] | RomDoc | Strictly Necessary | Remember cookie options | [DURATION] | Own | | [GOOGLE MAPS COOKIE NAME] | Google | Functionality | Providing maps and addresses | [DURATION] | Third party | | [STRIPE COOKIE NAME] | Stripe | Strictly Necessary/Payment | Security and Payment Processing | [DURATION] | Third Party |

Depending on the page accessed and the functionalities used, the following providers may participate in providing the service:

### Supabase

It can be used for authentication, database, and file storage.

Authentication technologies are required for the creation and use of secure accounts.

### Vercelli

It can be used for hosting, delivering, and securing the application.

Certain technical technologies may be used to operate and protect the service.

### Google Maps Platform

It can be used for displaying maps, locating clinics, searching for addresses, and geographic functionality.

Google may receive technical information when a map or related component is loaded.

If the integration uses cookies that are not strictly necessary, it will be subject to the applicable consent mechanism.

### Stripe

It can be used for payment processing and managing physician subscriptions.

Stripe may use technologies necessary for fraud prevention, payment security, and transaction completion.

When the user accesses a Stripe page, Stripe policies also apply.

### Other providers

RomDoc may add, replace or remove technical providers. The policy and list of cookies will be updated when the change affects the information provided to users.

RomDoc uses technologies necessary for authentication, security and the operation of appointments. The platform also integrates Google Maps, an important component for clinic location and geographic search. When loading the map, your browser connects to Google services, which may process technical information about the device and connection.

The patient's medical profile and medical record may contain information entered by physicians who have an authorized medical relationship with the patient. Administrators and managers of the platform do not have regular access to the medical content. The patient can view the information, manage sharing permissions, and request account closure, under the conditions described in the Privacy Policy.

By continuing to use the platform you confirm that you have taken note of this information.

Cookies that are not strictly necessary, if any, will only be activated after the user expresses a valid choice, if the law requires consent.

The consent mechanism must allow, as appropriate:

* acceptance of all optional categories; * refusing all optional categories; * separate selection of categories; * consulting information before choosing; * subsequent modification of options; * withdrawing consent as easily as it was given.

Lack of action, simple continuation of browsing or previously checked boxes will not be treated as consent for optional cookies.

Refusing optional cookies will not prevent you from using essential RomDoc functions.

You can change the options by:

** Cookie Settings :** [LINK OR "COOKIE SETTINGS" BUTTON]

If RomDoc only uses strictly necessary cookies, a consent panel may not be displayed. Information about these technologies will remain available in this policy.

Withdrawal of consent does not affect the lawfulness of the use carried out before withdrawal.

After withdrawal, certain cookies already stored may need to be deleted through your browser settings, depending on the technology used.

The majority browsers allow:

* viewing cookies ; * deletion to everyone or only certain cookies ; * blocking cookies ; * blocking cookies third parties ; * deleting cookies on close browser ; * configuration notification regarding storing cookies .

blocking all cookies maybe affect :

* authentication; * session retention; * processing forms; * account access; * appointments; * payments; * language preferences; * security functions.

Settings must be configured separately for each browser and device used.

Some browsers allow transmission A "Do Not Track" signal .

There is no single standard applied uniformly to everyone services .

RomDoc will respect the mandatory mechanisms provided by law and the options expressed through its own consent management system.

Cookies and similar technologies may generate or use data such as:

* IP address; * online identifiers; * session identifiers; * browser information; * device information; * pages accessed; * time of access; * selected preferences; * technical events; * information regarding authentication and security.

When this information constitutes personal data, it is processed in accordance with the RomDoc Privacy Policy.

RomDoc does not use cookies to infer diagnoses, medical conditions or other sensitive information for advertising purposes.

Some third-party providers may process data outside of Romania or the European Economic Area.

In these situations, transfers will be made using a mechanism permitted by data protection legislation, as applicable.

More information is available in the RomDoc Privacy Policy and in the policies of the respective providers.

The platform does not intentionally use advertising cookies for the profiling of minors.

Appointments for minors must be managed by the parent, guardian or legal representative, according to the Platform's rules and applicable legislation.

RomDoc applies reasonable measures to protect information collected through cookies and similar technologies.

These may include:

* encryption of communications; * limiting access; * separation of environments; * configuring retention periods; * incident monitoring; * supplier evaluation; * periodic updating of components.

No technology can guarantee the elimination of all security risks.

This policy may be amended to reflect:

* legislative changes; * inserting or removing cookies; * changing suppliers; * introduction of some functionalities; * modification of retention periods; * changing the consent mechanism.

The updated version will be published on the Platform and will indicate the date of the last update.

If the change affects previously expressed choices, we may request consent again.

For questions about cookies or data protection you can contact us at:

**[privacy@romdoc.fit](mailto:privacy@romdoc.fit)**

For general questions:

**[support@romdoc.fit](mailto:support@romdoc.fit)**

Operator Data:

COZUMEL SRL **[Str. Dr. Louis Pasteur 38, ap. 31, 410154, Oradea, Bihor county, Romania]** **[CUI: RO16813867 ; TRADE REGISTER NUMBER: J05/1783/2004]**

necessary cookies for a service REQUESTED express benefits from the exception , but other require information and agreement prior .